Support
Thanks for using Lumina. If something does not import, preview, or export the way you expect, contact us and we will help.
Contact
Email: kirafilmpro@gmail.com
We usually reply within 1–3 business days.
Common questions
Does Lumina upload my photos?
No. Import, editing, and export all happen on your Mac. Lumina does not collect an account and does not upload your photos.
Are the original files changed?
No. Edits stay in the Lumina catalog. Export writes a new JPEG, PNG, or TIFF and leaves the original file as it is.
Where is the catalog stored?
On this Mac, in
~/Library/Application Support/Lumina.
Which files can I import?
JPEG, PNG, HEIC, TIFF, and common camera RAW files, including CR2, CR3, NEF, ARW, RAF, ORF, RW2, and DNG.
I removed a folder. Were the photos deleted?
No. Removing a folder only takes it out of the Lumina catalog. The folder and the photos remain on disk.
How do I get back to all photos after a double-click?
Use the Grid button under the photo, click Library, press Esc or G, or double-click the photo again.
System requirements
macOS 14 or later. The interface follows the system language: English, Traditional Chinese, or Simplified Chinese.